Terms and conditions

Wp-care.eu is an online platform presenting the range of services provided by UDI GROUP SP. Z O.O. The full content of the Terms and conditions is provided below.

Expressions written with a capital letter in these Terms and conditions shall have the following meanings, unless the context clearly indicates otherwise:

  • Terms and conditions – this document;
  • Personal data controller of users – UDI GROUP SP. Z O.O. – a limited liability company based in Warsaw, 00-545, ul. Marszałkowska 58, entered into the National Court Register (KRS): 0000664081, NIP: PL8792689842, REGON: 366579976;
  • Website – the website operated by the Controller, available at https://wp-care.eu/;
  • User – a natural person, legal person or organizational unit without legal personality, having full legal capacity, using the Website in accordance with the Terms and conditions;
  • Service – an organized IT and information platform, available at wp-care.eu, connected to the Internet, created and administered by UDI GROUP SP. Z O.O., enabling Users to access IT mechanisms and information developed by UDI GROUP SP. Z O.O. and third parties, as well as other global Internet resources.
  • Privacy policy – an integral part of the Terms and conditions constituting Appendix No. 1, defining the rules for collecting and processing the User’s personal data, storing and protecting information, the function and purpose of software introduced into the IT system used by the User, and the risks associated with using the Service.

§ 1
Terms of use and user personal data

  1. Every person visiting the Website is obliged to comply with the Terms and conditions. All activities undertaken within the Website should comply with applicable laws, good practices and principles of social coexistence.
  2. The Administrator provides Users with access to the content of the wp-care.eu website, i.e. provides services by electronic means within the meaning of the Act of 18 July 2002 on the provision of electronic services. The Administrator is the Service provider within the meaning of this Act.
  3. All content on the website is for informational purposes only.
  4. The materials, information and data published on the wp-care.eu website do not constitute an offer of any services within the meaning of the Act of 23 April 1964 – Civil code (Journal of Laws of 1964, No. 16, item 93, as amended), in particular they do not constitute an offer made in electronic form.
  5. To use the Website, it is required: confirmation by the User that they have read and accept all provisions of these Terms and conditions, and undertake to comply with them, Internet access, a web browser that enables the retrieval and viewing of websites on a computer or other electronic device, supports JavaScript programming language, accepts cookies and supports encrypted SSL connections.
  6. All rights to the Website and its elements are the property of the Administrator, and all materials or their elements, including texts, graphics, layout and composition (“layout”), trademarks, photographs, audio-video materials, applications and other software and other information and elements protected by law available on the Website are the property of the Administrator. Any unlawful use is prohibited and may result in civil or criminal liability. This means in particular a prohibition on copying, modifying, reproducing, disseminating in any form, except as permitted by law. Information on obtaining licenses for use of specific materials available on the Website can be obtained via email: contact@wp-care.eu.
  7. The Administrator may present links, materials, presentations and other content containing references to offers and services of third parties. Such content does not constitute part of the services provided by the Administrator, and their use is governed by the relevant third parties. The Administrator is not responsible for the terms and consequences of using such content by Users. The Administrator is also not responsible for the content of websites to which links on the Website refer.
  8. Whenever the Terms and conditions provide for the submission of any declarations using tools provided by the Administrator within the Website, any declarations made in this way are considered submitted at the moment the User or another person using the Website uses the relevant tool, regardless of when the declaration reaches its addressee. The User or another person using the Website may contact the Administrator to determine whether their declaration or a declaration addressed to them has been made.
  9. The Terms and conditions are made available to persons using the Website free of charge via the Website, in a form that allows them to be downloaded, saved and printed.
  10. The Personal data controller processes Users’ personal data (name, surname, email address, phone number) only for the purpose of implementing the provisions of these Terms and conditions. Data of Users who have separately consented to it may be processed for sending commercial information regarding the Administrator’s own products and services by electronic and telephone means. Consent for processing personal data for the purpose of sending commercial information regarding own products and services may be withdrawn by the User at any time. Users have the right to access their personal data and request its correction by the Personal data controller. When processing client data, the company complies with the requirements provided by the Personal Data Protection Act of 29 August 1997 (consolidated text: Journal of Laws 2015, item 2135, as amended) and the Regulation of the Minister of Interior and Administration of 29 April 2004 on documentation and technical and organizational conditions to be met by IT devices and systems used for personal data processing (Journal of Laws 2004, No. 100, item 1024, as amended).

§ 2
Liability

  1. All content on the Website is for informational purposes only, and the Administrator is not responsible for its accuracy, completeness or timeliness, although every effort is made to ensure the information is reliable, objective and precise.
  2. The Administrator is not responsible for any actions or omissions of Users related to the use of the Website.
  3. The Administrator does not guarantee that the identity information provided by Users is truthful.
  4. The Website and all services provided therein are made available “as is”. Use of the Website implies the User’s acknowledgment of its functioning and acceptance in its current form. This does not preclude the Administrator from introducing new technical solutions, including those aimed at improving the operation of the Website and services provided within it.
  5. The Administrator is not responsible for disruptions in the operation of the Website or loss of User data resulting from force majeure, actions of third parties or Administrator’s actions aimed at improving Website functionality.
  6. To the fullest extent permitted by applicable law, the Administrator’s liability for actual damage and lost profits by the User is excluded, unless the damage was caused by willful misconduct or gross negligence of the Administrator.
  7. Otherwise, the Administrator’s liability for actual damage caused to the User and lost profits is limited as follows:
    a) the Administrator is liable only in the event of proven willful misconduct or gross negligence;
    b) the total liability of the Administrator to the User is limited to PLN 1,000.
  8. The User is fully liable to the Administrator for any damages resulting from or related to violations of law, the Terms and conditions, good practices, principles of social coexistence or the rights of third parties, in particular for damages related to falsehood, inaccuracy or incompleteness of any User statements.

§ 3
Contact and complaints

  1. The Operator provides the User with the email address: contact@wp-care.eu for communication, to which the User may direct any inquiries, suggestions, comments and information.
  2. The Administrator may send Users email messages related to the content of the Website.
  3. Any complaints regarding the functioning of the Website should be submitted to the email address: contact@wp-care.eu or in writing to the Administrator’s address.
  4. The User may file a complaint if services are provided by the Administrator contrary to the provisions of the Terms and conditions.
  5. The complaint should contain at least the email address and the User name assigned to the User Account and a description of the reported objections. If the User changes the data assigned to their Account after submitting the complaint in such a way that identification is impossible, the complaint will not be considered.
  6. If the information in the complaint needs to be supplemented, the Administrator may request the complainant to provide the missing data before considering the complaint.
  7. The Administrator considers complaints within 14 days from the date of proper submission, with the proviso that the Administrator may refuse to consider complaints submitted after 90 days from the cause of the complaint arising.
  8. The response to the complaint (in writing or by email) will be sent to the address or email provided in the complaint or to the email address assigned to the User’s Account.
  9. The provisions of this section do not prejudice the rights of Users (particularly consumers) arising from mandatory provisions of law.

§ 4
Amendments to the terms and conditions

  1. In case of any amendments to the Terms and conditions, the Administrator shall inform Users by publishing the amended Terms on the Website and via email notification.
  2. A change in the Administrator’s or contact details does not require applying the procedure described in this paragraph; however, the Administrator is obliged to notify Users of such changes.

§ 5
Final provisions

  1. The Terms and conditions enter into force on the day of their publication on the Website.
  2. Whenever the Terms and conditions provide for the possibility or obligation of the User to contact the Administrator, such contact should be made by email (unless otherwise provided) at: contact@wp-care.eu.
  3. In matters not regulated by the Terms and conditions, relevant provisions of Polish law shall apply.
  4. The Privacy policy attached to these Terms and conditions constitutes an integral part thereof.

Privacy policy

  1. The Administrator places special emphasis on protecting the privacy of Users. Appropriate technical and organizational measures are used, including data encryption systems, to ensure the security of processed data. The Administrator protects data against unauthorized access and processing in violation of the law.
  2. The Administrator is the personal data controller within the meaning of the Personal Data Protection Act.
  3. Users’ personal data is processed with their consent, for the purpose of using the Website and sending commercial information by cooperating entities. The User’s email address will be used to send newsletters and commercial information by cooperating entities, provided the User has given consent.
  4. Personal data provided by the User during email or telephone contact with the Administrator will be used only to respond to the inquiry.
  5. Data collected automatically by the Administrator’s IT system will be used exclusively for statistical purposes.
  6. If the Administrator becomes aware of use of the Website inconsistent with the Terms and conditions or applicable laws, it may process the User’s personal data to the extent necessary to determine responsibility.
  7. Personal data collected on the Website is provided directly by Users via online forms, during email or telephone contact, and is also automatically collected by the Administrator’s IT system while using the Website. Providing personal data is voluntary but necessary for the proper functioning of the Website.
  8. The Administrator ensures the execution of the rights of Users under the Personal Data Protection Act, including the right to access and correct their personal data, and the right to control the processing of their data. In particular, Users may submit a written, reasoned request to stop data processing due to their particular situation and object to data processing.
  9. The Administrator uses cookies to enable Users to log into their Account, monitor Website traffic, and compile usage statistics. Cookies also allow Users to retain navigation settings within the Website.
  10. Cookies are also used by the Google Analytics statistics system implemented in the Website code. The purposes for which Google Analytics uses cookies are detailed in a separate document available here.
  11. Users may block the collection of information using cookies at any time by disabling cookie handling in their browser settings; however, the Administrator does not guarantee proper Website operation with cookies disabled.