
The WP Care team consists of specialists with advanced technological knowledge in WooCommerce stores. Every day, we use our passion and experience to provide the best possible support for our clients' stores.
Focus on growing your business and leave the technical matters to us.
Our technical support team monitors the performance of your store 24/7. In case of any issues, we will be the first to know and will immediately take corrective action!
We regularly update WordPress and all installed plugins. This ensures that your online store remains not only functional but also secure against threats.
We provide effective protection for your store against all kinds of threats and attacks that could negatively impact your business’s revenue and reputation.
We regularly create backups of your store, including both files and data. This ensures that in case of any issues, we can quickly restore the full functionality of your website.
As part of the package you choose, we provide a set number of free hours each month for our developers and designers. You can use these hours for any development and improvement work on your site.
By using WP Care packages, you get access to our dedicated helpdesk system. Through it, you can easily assign tasks to us and track the progress of the work in real time.
Choose the option tailored to your needs.
Not sure which one to choose? Write to us or call –
we’ll help you select the option that best fits your website.
After the first contact, we will ask you to provide
your WordPress login and password, as well as
FTP server access. This will allow us to get familiar
with the website's backend. If you wish, we can
sign a non-disclosure agreement before receiving
the access details.
Before starting website support, we perform a preliminary audit.
We check the website’s status, security, and verify any errors
in the console. Based on this, we’ll create a list of necessary
tasks and provide a quote.
After accepting the quote, we sign an agreement
for website maintenance services.
Once all formalities are sorted out, we implement the
previously agreed technical fixes. The site is secured
with a firewall, we add it to our monitoring system,
and you get access to the HelpDesk ticket system.
We begin! From this moment, we start full
support for your WooCommerce store.
WP Care’s administration and support for your store will save you time, which you previously had to spend on independent actions or constantly seeking help from specialists. It’s also cost optimization.
You don’t have to maintain additional staff in your company – you only pay for the actual time spent!
Order a package tailored to your needs now.
from 59 € / month
WordPress and plugin updates
antivirus monitoring
website availability monitoring
backup
access to helpdesk system
hosting
SSL certificate
from 159 € / month
WordPress and plugin updates
antivirus monitoring
website availability monitoring
backup
access to helpdesk system
hosting
SSL certificate
2 hours of specialist support
(developer, designer, administrator)
from 249 € / month
WordPress and plugin updates
antivirus monitoring
website availability monitoring
backup
access to helpdesk system
hosting
SSL certificate
4 hours of specialist support
(developer, designer, administrator)
* Prices are quoted net. Applicable VAT will be added.
The final price depends on the results of the website audit.
| WP Start | WP User | WP Pro | |
| WordPress updates | |||
| WordPress updates | |||
| Plugins updates | |||
| Plugins updates | |||
| Regular scans of WP for malicious code changes | |||
| Regular scans of WP for malicious code changes | |||
| Monitoring of failed login attempts (blocking suspicious IP addresses) |
|||
| Monitoring of failed login attempts (blocking suspicious IP addresses) |
|||
| 24/7 Performance Monitoring | |||
| 24/7 Performance Monitoring | |||
| Hosting (optional – 500 MB with an upgrade option) | |||
| Hosting (optional – 500 MB with an upgrade option) | |||
| Number of hours for development work * | |||
| Number of hours for development work * | 2h | 4h | |
| Regular backups | |||
| Regular backups | |||
| Access to the helpdesk system | |||
| Access to the helpdesk system | Choose | Choose | Choose |
The specialist's hours available in your package can be allocated for any development tasks related to your WordPress site. Below is a list of example tasks that we can perform for you. Hours outside the package are billed additionally.
Tasks performed by the WordPress Administrator include, but are not limited to:
Tasks performed by the WordPress Developer within the specialist's hours include, but are not limited to:
Tasks performed by the Graphic Designer within the specialist's hours include, but are not limited to:
Not sure which package to choose? Want to learn more details about our offer?
Send us a message, and we will get back to you as soon as possible!
