Managing a WordPress-based website can be complicated and time-consuming, especially if you lack the appropriate technical knowledge. We come to the rescue by offering comprehensive technical support and management for WordPress sites. In this article, we will show you, what the beginning of our cooperation looks like and what steps are taken to ensure your website’s stability, security, and optimization. Find out how we can transform the operation of your website and provide it with professional care at the highest level.
Stages of cooperation in WP Care
Provision of necessary access
After the initial contact, we will ask you to provide the login credentials—including the username and password—for your WordPress dashboard and FTP server. This information is essential for our specialists to thoroughly review your site’s backend and commence any technical work. We guarantee complete security of the transmitted data and, if necessary, can sign a non-disclosure agreement before sharing the credentials.
Website audit
The next step is to conduct a detailed website audit. This audit is essential to understand the site’s structure, the way it is built, and its current technical state. The cost of the audit is 150 EUR net per WordPress instance, and the process takes up to 5 business days.
During the audit, we analyze the site’s update status, security measures, and verify any console errors. The result is a multi-page document containing detailed information about the site’s condition, recommendations for necessary technical and optimization work, and their cost estimates. This gives you a clear overview of the situation and a plan for further actions.
WordPress site audit at WP Care. What does it look like and what does it involve?
Implementation of audit recommendations
After the audit is completed and you receive the results document, you may decide to implement the recommendations. We perform all the technical and optimization work identified during the audit. The goal of these actions is to bring the site to a so-called “zero state,” meaning the site is secure, up-to-date, and ready for ongoing technical support.
Selection of a rubscription package
At WP Care, we offer various subscription packages that can be tailored to the individual needs of each website. If you are unsure which package is best, you can always contact us by phone or email for assistance in choosing the right option. This ensures that every client receives support at an appropriate level, tailored to the specifics of their site.
Signing the agreement
Once all the recommended work has been completed and the site reaches the “zero state,” the next step is to sign an agreement for website maintenance services. Signing the agreement marks the formal start of your subscription-based cooperation with WP-Care.
Preliminary actions
After signing the agreement, the site is secured with a firewall, added to our monitoring system, and you receive access to our HelpDesk ticket system. This ensures that any issue or query can be promptly resolved by our team of specialists.
Commencement of full support
Once all preliminary actions have been completed, we begin full support for your WordPress website. From that moment, you can count on ongoing technical assistance, regular updates, and continuous monitoring of your site’s condition. We ensure that your site is always up-to-date, secure, and operating flawlessly, allowing you to focus on growing your business.
Summary
Partnering with us is an investment in the security and stability of your website. Thanks to our detailed audit, comprehensive optimization efforts, and ongoing technical support, you can be confident that your site will operate flawlessly, remain up-to-date, and be secure. We provide a personalized approach to each client, tailoring our services to the unique needs of your site.
Our team consists of specialists with many years of experience who take care of every aspect of WordPress site management—from auditing and implementing recommendations to providing continuous support. This allows you to focus on growing your business, confident that your website is in the best hands.
By choosing to work with us, you gain not only professional technical support but also a partner who will help you fully leverage the potential of your website.
We’re waiting for your call!
